Finding Your Way

Schools and Colleges

The schools and colleges on the Ann Arbor campus are each headed by a dean, and the teaching staffs are composed of a variety of tenured and non-tenured faculty members and graduate students. You may find your classes taught by people of any one of these academic ranks: professor, associate professor, assistant professor, instructor, or lecturer.

There are nineteen academic units on the Ann Arbor campus; originally, colleges were for undergraduates and schools were for graduate students, but that distinction does not hold today. The schools and colleges are subdivided into departments or divisions which manage specific curricula. Courses, degree programs, and academic policies for each school or college are detailed in each school’s Bulletin. These generally describe the history of the unit, admissions procedures, courses, degree programs, and requirements, and list faculty members.

Information Centers & Phone Resources

One of the tricks to mastering this campus is knowing where you can get information. It is virtually impossible to know everything that is going on because so much is always happening. Below appears a listing of some of the primary sources of information on campus.

Campus Information Centers (CIC)
First Floor, Michigan Union and
Pierpont Commons
Phone: 764-INFO
E-Mail:

The Campus Information Centers serve as the comprehensive information and referral source for the University of Michigan. CIC helps fulfill the needs of University students, faculty, staff, prospective students, alumni, and visitors (and their families) by providing accurate and timely information about campus resources, services, and events. In addition, CIC serves the University community by providing a rumor-control hotline function in which they receive and disseminate up-to-date campus information during times of uncertainty, change, crisis, or emergency. The Michigan Union site is open almost every day of the year, about 19 hours a day. The Pierpont Commons site is open 16.5 hours a day.

CIC maintains a substantial amount and variety of resources at each site and online. Student Information Assistants offer timely and accurate information and will gladly refer you to the appropriate information sources if they do not know the answer to a specific question. CIC can provide you with information on U-M offices, services, facilities, and procedures, as well as general information on the city of Ann Arbor.

CIC also coordinates the online University events calendar, UM•Events, and the online listing of all departments and organizations, including addresses, phone numbers, e-mail addresses, URLs, and hours of operation. CIC’s website is accessed almost 100,000 times each month and is a great way to learn detailed information about most of the subjects in this guide.

University Operator/Student Locator
“0” from a campus phone,
otherwise 764-1817
Automated Line: 615-2244
Information and assistance in locating the address and phone number of faculty, staff, students, and departments.

Athletic Information
Phone: 647-BLUE

A recorded message provides information about athletic schedules, promotions, tickets, and more.

Computerized Resources

You can access a wealth of information on the Internet. Here are a few information resources to access:

General Information

The U-M Gateway allows you to access information from and about the University of Michigan and around the world. It provides access to a wide range of services, including employment opportunities on campus, directory services to locate faculty, staff, and students, U-M and community events and information, ITCS computing information and documentation, library catalogs such as the MIRLYN, and
information from most U-M schools, colleges, and departments.

Wolverine Access

Wolverine Access allows students to register for classes, check their schedules, grades, and update addresses; provides up-to-the-minute registration information about course enrollments, section closings, and wait-lists.

ITweb

The Information Technology Central Services (ITCS) provides a searchable database of information and easy-to-read instructions on many of ITCS’s products and services.

Online Campus Directory

Directory information about students, faculty, and staff (provided by the Registrar and Personnel offices) is available online. Students can access the online Campus Directory to find telephone numbers and e-mail addresses of others on campus.

UM·Events

The Campus Information Centers sponsor UM•Events, the University’s electronic events calendar on the World Wide Web. Thousands access UM•Events each month looking for things to do, whether it be concerts, lectures, athletic events, or any number of entertainment options.

Library Catalog (MIRLYN)

MIRLYN is the online library catalog system containing information on materials owned by all campus libraries in the University Library system, as well as the catalogs of 15 other major libraries, library hours, and online journal articles. Contact any of the campus libraries for assistance.

Television

Major Television Networks

If you subscribe to cable in Ann Arbor, the television station numbers for the major networks are as follows:

ABC7
CBS14
FOX2
NBC4
PBS6 & 12
UPN13
CW 20

Contact your cable operator for actual and additional channel listings.

UMTV

UMTV, the academic campus cable television system, features innovative programming from numerous U-M schools, departments, and selected cable networks. UMTV is available in all residence halls and more than 80 campus buildings, including many classrooms, faculty offices, and meeting areas.

Ann Arbor Radio Stations

Ann Arbor receives radio broadcasts from several cities in the surrounding area including Detroit, Jackson, Lansing, and Windsor. The following are radio stations that are based around Ann Arbor.

WTKA: 1050 AM
Talk, local news, and U-M sports.

WAAM: 1600 AM
Talk, news, sports.

WCBN: 88.3 FM
Student-run with free-form style: rock, jazz, and blues; plus events and concert information.

WEMU: 89.1 FM
Eastern Michigan University’s National Public Radio member station; jazz, news, and community events.

WUOM: 91.7 FM
News and information, classical music, sports, Ann Arbor Public Radio/NPR.

WWWW: 102.9 FM
Modern country.

WQKL: 107.1 FM
Adult alternative

Other popular stations among students on campus (based in the Detroit/Windsor area):

88.7 Modern Rock
95.5 Contemporary Hits
96.3Hot Adult Contemporary
97.9 Urban
98.7Smooth Jazz
100.3 Adult Contemporary
101.1 Active Rock
104.3Oldies
106.7 Rock

University Publications

The Michigan Daily

The Michigan Daily is the student-run newspaper, with 17,500 copies available Monday-Friday when fall/winter classes are in session (weekly for spring/summer). It is distributed free in the lobbies of most University buildings. Call 764-0558 for more information.

The University Record

The Record is the faculty and staff paper which is published weekly (bi-weekly in the summer) with news about what’s going on around U-M and job postings within the University. It is distributed free each Monday in the lobbies of most University buildings.

The Michiganensian

The Michiganensian is the University’s only official yearbook, documenting student life and campus activities for over 100 years. The Ensian is a great way to preserve your U-M memories. For more information, contact the Ensian at 764-9425.

Student Directory
The Student Directory contains the names, addresses, and phone numbers of all students enrolled for fall term. It is usually available the first week of November, and it is free with a valid student identification card. It can also be purchased at the Office of Student Publications, 420 Maynard, 764-0550.

U-M Faculty-Staff Directory
This directory lists the phone numbers and office locations of faculty, staff, and departments. You may purchase one from the Michigan Marketing & Design, 535 West William, 764-9270.

The U-M Phone System

University campus telephone numbers begin with a 565, 615, 647, 763, 764, 936, or 998 prefix, and are all located in the 734 area code.

• For most calls from one campus phone to another, omit the first two digits (61, 64, 76, 93, or 99) and dial only the last five digits. To make a call to the 565 extension, you must dial all seven digits.

• To make domestic or international long distance calls, or local calls, when dialing from an on-campus phone dial “9” and continue as from a regular phone. To make an International Directory Assistance call, dial the University operator for help.

• If you wish to reach the University operator, dial “0” from a campus phone or 764-1817 from a non-campus phone.

• From campus phones, dial 9-1-1 in an emergency to reach the Department of Public Safety (you don’t need to dial “9” first, like you normally would for off-campus calls); call 763-1131 in non-emergency situations. You may also contact Public Safety by simply lifting the receiver of the University’s Emergency Phones located across campus. On non-campus phones, the emergency number is also 9-1-1.

Academic Conduct & Grievances

The University has established a Statement of Student Rights and Responsibilities that sets forth the values of the University community, describes the types of behaviors which violate those values, and establishes a process for resolving allegations of misconduct. In addition, the various schools and colleges have their own standards of academic and non-academic conduct. These are called Honor Codes, Policies on Academic Dishonesty, or Grievance Procedures. Regardless of their titles, these policies are published in each school or college’s Bulletin. The University’s overall Statement of Student Rights and Responsibilities can be found in the policies section at the back of this book.

The procedures for settling grievances and the kinds of grievances allowed varies from school to school. If you have a complaint, be sure to check with your school or college’s Dean’s Office or Student Services Office to see what procedures you should follow to file your grievance as soon as possible in case there is a time limitation on the process.

Where to Go for Help

The Ombuds Office is available to help students understand University policies and to guide students through established procedures for resolving problems. If you are having a problem or conflict with a person or unit of the University, contact the Office of the Dean of Students (764-7420), located at 3000 Michigan Union, or the Ombuds Office (763-3545) or the Vice President for Student Affairs (764-5132), both located at 6015 Fleming. All conversations with the Ombuds are confidential.

You can also access the Dean of Students and the University Ombuds through e-mail by sending a message to . Requests for assistance will be handled by the Ombuds professional staff who can assess a problem, advise, advocate, or take action to help a student resolve it on the spot. If another unit or staff member needs to be involved, the Ombuds will work with the student to coordinate actions to resolve the problem. Each situation is assessed for financial, personal, and academic implications as a plan for resolving a problem is developed.

The Ombuds Office suggests that students use the following guidelines to prevent problems from occurring or to make problems easier to resolve, should they arise:

  1. Carefully read your school Bulletin, Course Guide, Time Schedule, receipts from Wolverine Access, and all other information you receive from the University regarding registration, financial aid, housing, student loans, athletic tickets, etc. You are responsible for knowing University policies and deadlines. Ignorance is not an acceptable reason for missing a deadline, since the University makes a conscientious effort to inform the campus community of its deadlines and procedures.
  2. Keep copies of all papers you receive (e.g., letters, records, syllabi, statements of account, checks, receipts, advising worksheets) as well as those you submit (e.g., term papers, letters, applications, checks). Keep the envelopes as well, in the event it is necessary to use postmarks to verify dates of receipt.
  3. Require written documentation of decisions made, policies, procedures, requirements, recommendations, grading criteria, etc.
  4. Always ask for a person’s name when requesting information, and write it down, along with the date and time of the conversation.
  5. If you are unsure of something or think a problem may develop, ask for clarification immediately. Do not wait weeks or months to check into it.
  6. If you think the University made an error in your favor—including one involving money—check it out quickly and thoroughly with the office concerned. It may take the University months to discover the mistake and correct the error on your record or your student account. If you received too much financial aid, you are responsible for re-paying the University.
  7. Though it pays to be assertive when pursuing a problem, it rarely pays to get angry. If you are dissatisfied with a person’s response, calmly ask to speak with his or her supervisor.
  8. Remember that e-mail is a form of written correspondence. Don’t send anything via e-mail that you don’t want repeated or wouldn’t say to someone "on the record."
  9. Before you sign anything, read all the fine print and be sure you can fulfill the terms of the agreement. This includes University Housing contracts.
  10. Watch for updated information regarding changes in University deadlines, policies, and procedures. The Michigan Daily, the Campus Information Centers, other University media, and relevant individual units are good sources of current information.
  11. Be sure all University offices have your correct address and student ID number. Changing your address on Wolverine Access or at the Registrar’s Student Service Sites will affect your address only at the Registrar’s Office, Student Financial Operations, and the Financial Aid Office. You must notify all other offices independently, including Student Loans, Staff Records, departmental offices, and the online directory.
  12. When you want to be certain that correspondence arrives at a University office, consider using certified mail, registered mail, or hand delivery. Ask for a dated, signed receipt.
  13. When checking your status with a University office, ask to have your particular file checked. This can help to catch problems that might otherwise go undetected if you ask a general question about a procedure or administrative process.
  14. To expedite follow-up of correspondence with University offices, include your full name, any previous names that your records may be filed under, student ID number, current local and permanent addresses, and telephone numbers where you may be reached during business hours.

Student Services Offices

Academic Multicultural Initiatives, Office of
3009 Student Activities Building
Phone: 936-1055

The Office of Academic Multicultural Initiatives (OAMI) is dedicated to supporting the University of Michigan in its ongoing commitment to create and foster an intellectually and culturally diverse campus community. To this end, OAMI works collaboratively and cooperatively with the campus and external constituencies to develop initiatives that enrich the academic, social, cultural, and personal development of students. The primary commitment of OAMI is to serve students, and is implemented through a variety of programs, research, and strategic planning activities that:

• Provide supplemental resources to enhance the academic achievement levels of all students

• Enhance the leadership skills and competencies of undergraduate student leaders and student organizations

• Develop an understanding of multiculturalism, cultural diversity, and student development through the undergraduate experience and beyond

• Improve the overall campus climate to support the activities and culture of our diverse campus community

• Highlight the educational and societal value of campus diversity experiences -- helping to prepare students for the challenges that they will face as citizens in a global community

Our principles govern our work and our approach to it, including the way we work with and support our colleagues and those we serve. As we implement our mission, the staff of OAMI is committed to an open-door policy and to helping students develop relationships that will allow them to effectively navigate their way both within and outside the classroom.

The Alumni Association
200 Fletcher
Phone: 764-0384

The Alumni Association, with more than 100,000 members, has worked to unite alumni on behalf of the University for over 150 years. It sponsors an active and respected student organization, the Student Alumni Council (SAC), which marshals alumni and Association resources to enhance student life. SAC also runs the annual Tuition Raffle and Parents Weekend and the Alumni Networks career advising program. Many of the Association’s local clubs raise money for scholarships, recruit students, and sponsor annual student send-off programs. Parents can join the Association and take advantage of all of its benefits, including networking and career services; discounts on hotels and rental cars; group health, life, auto, and homeowners insurance programs; priority consideration for seasonal football tickets; playing privileges at the U-M golf course; regional educational, recreational and social activities; and the award-winning Michigan Alumnus magazine.

Association of Religious Counselors

The University of Michigan Division of Student Affairs (DSA) recognizes and understands that religious and spiritual beliefs contribute to the overall well being and the educational experience of students. We endeavor to create a climate that is welcoming and supportive of this significant dimension of many of our students’ identities.

In order to facilitate this aspect of our students’ lives, DSA maintains an ongoing relationship with the Association of Religious Counselors (ARC), an alliance of local religious and spiritual workers serving the University of Michigan community. ARC is committed to the central role of spirituality and religion in the development of whole human beings and healthy communities.

Students who wish to locate religious and spiritual organizations on campus and in the local community can begin by visiting the ARC member list.

While this is not a complete list of all local resources, organizations that choose to become members agree to abide by ARC guidelines and to provide resources and events specific to the needs of students.

Members of the University community who desire a central campus location for spiritual or religious contemplation may use the Reflection Room in the Michigan League. Developed with the assistance of ARC, the room is a place where students, faculty and staff may mediate, pray or otherwise engage in quiet thought while close to classes.

Students desiring more direct interaction with the University regarding their religious and spiritual needs may contact the Office of the Dean of Students, which is prepared to assist students on a person-to-person or person-to-group level. The Dean of Students’ Office offers students a centralized location for access to knowledge of the University on policies, procedures and community life, and to staff who can help. These resources are shared with students wishing to navigate the vast University system in pursuit of their educational and personal goals.

The Career Center
3200 Student Activities Building
Phone: 764-7460
E-Mail:

The Career Center can assist you in making career decisions and conducting effective job searches. Seminars, career conferences, individual sessions with career counselors, an extensive career library, and technological resources are available to help you in making and implementing career choices. Information is provided on numerous career options, summer job and internship opportunities, and job search strategies. In addition, letters of recommendation are housed at the Career Center as a service to you, once you have completed at least 12 hours of course work at the University. These files are useful if you need a written recommendation as a job seeker. When graduating, you may utilize on-campus recruiting activities and the online recruitment system to complement your total job search effort. The Career Center’s Job Bulletin is available online and in print, and is one of the many job listings available to keep you updated on nationwide vacancies. Office hours are 8:00 a.m. to 5:00 p.m. Monday through Friday. The Career Center is also open until 7:00 p.m. on Wednesdays. Call 764-7460 or e-mail for details.

Center for the Child and the Family
1465 East Hall
Phone: 764-9466

The University Center for the Child and the Family (UCCF) offers a wide variety of family-oriented services to enhance the psychological adjustment of children, families, and couples. Services are tailored to individual situations and are based on a careful assessment which can include psychological testing. Services include individual and group psychotherapy for children, families, and couples, parent guidance, coping with divorce groups for parents and children, and social skills groups for children. The clinical staff includes faculty and interns from the fields of clinical psychology, social work, and psychiatry. Services are offered on a sliding-fee scale based on income and special family circumstances.

Center for the Education of Women
Michigan Square Building
330 East Liberty Street
Phone: 998-7080

The Center for the Education of Women, a unit of the University of Michigan, offers services to students, faculty, staff and community members; advocates for women in higher education and in the workplace; and adds to our knowledge of women’s lives through our ongoing research program. The Center’s focus areas include women’s education, employment, careers, leadership growth and development, and well being. CEW is open 8:00 a.m. to 7:00 p.m. on Mondays; and from 8:00 a.m. to 5:00 p.m. Tuesday through Friday.

Counseling and Psychological Services
3100 Michigan Union
Phone: 764-8312

Counseling and Psychological Services (CAPS) provides students with short-term counseling to help overcome personal and interpersonal difficulties that interfere with the pursuit of academic and career objectives. Whether the issues are self-esteem, academic difficulties, problems with relationships, sexuality, depression, or substance abuse, CAPS can help. All services are free of charge. Some of the services provided include short-term individual psychotherapy, counseling groups, workshops, and referral services. The staff at CAPS includes professional therapists, psychiatric staff, and interns from graduate programs in Psychology and Social Work. Hours are 8:00 a.m. to 5:00 p.m. Monday through Friday and 8:00 a.m. to 8:00 p.m. on Tuesdays during Fall and Winter terms.

Dean of Students Office
3000 Michigan Union
Phone: 764-7420
E-Mail:

The Dean of Students Office serves as a central point of inquiry for students with concerns not addressed in other areas of the University. Possessing an effective understanding of University policies, procedures, and community life, staff work with individual students, student groups, staff, and faculty to resolve conflicts and eliminate barriers, which impede the realization of educational and personal goals. Furthermore, they identify systematic problems in the institutional system and work to effect change. In these ways, the Office offers students a centralized location for problem resolution and is a place where students can work with staff that possess the knowledge and influence to effect problem resolution.

If you need help figuring out how to resolve an issue, contact the Dean of Students Office. Dean of Students Office staff are prepared to walk you through a confusing or difficult problem. Staff is available Monday through Friday 8:00 a.m. to 5:00 p.m., by appointment and on a walk-in basis. You can also e-mail .

Engineering Career Resource Center (ECRC)
230 Chrysler Center
Phone: 647-7160

The Engineering Career Resource Center provides a variety of services and programs to meet your career needs. Our goal is to prepare all Michigan Engineering students for career success by providing the leadership, resources, and networks to facilitate the transition process between school and work. We strive to meet all your career development needs while attending the College and beyond. Our primary services include career advising, a career resource library, job postings, campus interviews through EnginTrak online recruiting system, workshops and employer presentations, on-campus recruitment interviews, an electronic resume referral service and internships. Be sure to visit our website as many of our services are web-based.

English Language Institute
500 East Washington Street
Phone: 764-2413

The English Language Institute (ELI) offers a wide range of courses for students whose native language is not English. Each course focuses on specific English needs such as pronunciation, grammar, oral communications, and academic writing—all designed to help students function effectively in an academic environment. The ELI also administers the Academic English Evaluation, which is given to all entering students whose native language is not English. Call or stop by the office for further information regarding ELI courses and services.

Graduate Student Success (Rackham Graduate School)
Phone: 647-9404
Fax: 936-2848
Email:

Graduate Student Success (GSS) works with students, faculty and staff to facilitate the academic success of all graduate students. The Graduate School shares the University's commitment to attracting and advancing a highly qualified, diverse student community. In collaboration with the degree programs, staff in GSS offer a continuum of services that support students' academic achievement from early recruitment through final placement. Our activities include but are not limited to: academic workshops to assist with each stage of the graduate experience; the Michigan Mentoring Initiative for faculty; the Summer Institute providing an accelerated introduction for Merit Fellows; resources for effective interventions that promote student persistence. Students are encouraged to contact us for advice and assistance.

Institutional Equity, Office of
2072 Administrative Services Building
1009 Greene St.
Phone: 763-0235
TTY: 647-1388
E-Mail:

The Office of Institutional Equity (OIE) provides leadership and support on matters relating to equity, diversity, respect and inclusiveness for all members of the University of Michigan community. OIE staff provide guidance, support and delivery of programming, services and educational initiatives to University faculty, staff, and students to support diversity, inclusiveness, equal access, equitable treatment, cultural understanding and the prevention of prohibited discrimination and harassment.

International Center
603 East Madison
Phone: 764-9310
LL Pierpont Commons
Phone: 936-4180
E-Mail:

The International Center offers information, advice, and referrals for members of the University community who are participating in or considering an international experience. The Center provides programs and individual consulting about options for overseas study, scholarships, internships, work, volunteering, travel, and international careers, and maintains a specialized library. International student ID cards, and other items for inexpensive travel can also be obtained there.

International students and scholars can rely on the International Center for orientation and for information and advice about visa and immigration issues, employment, cross-cultural issues, taxation, health insurance, and other concerns. The Center offers workshops throughout the year on these and other topics of interest.

International Programs, Office of
G-513 Michigan Union
Phone: 764-4311
E-Mail:

The Office of International Programs (OIP) administers University of Michigan study programs in countries throughout the world. Students can study abroad for a semester, a year, or over the summer. A department within LSA, OIP also provides information and academic advising to all University students regarding official U-M programs, direct enrollment at foreign institutions, and study abroad opportunities sponsored by other universities.

Language Resource Center
2018 Modern Language Building
Phone: 764-0424

The Language Resource Center (LRC) is designed to support the study and instruction of the nearly 50 foreign languages, cultures, and literatures taught at the University of Michigan. Space is available for language students to work individually, in small groups, or with their classes using a wide variety of audio, video and computer materials. This includes foreign television broadcasts, audio cassettes, VCRs and DVD (American and international standards), e-mail/web browsing stations, multimedia computer stations with foreign language and productivity software, and a copy machine. Students can explore LRC collections on the LRC website.

Lesbian Gay Bisexual & Transgender Affairs, Office of
3200 Michigan Union
Phone: 763-4186
E-Mail:

The Office of Lesbian Gay Bisexual & Transgender Affairs (LGBTA) provides a comprehensive range of education, information, and advocacy services. LGBTA also works to create a safe and inclusive environment for lesbian, gay, bisexual, and transgender students, faculty and staff, their families and friends, and the campus community at large.

We offer a variety of educational and social co-curricular programs, peer-facilitated support/discussion groups, and internship and work study opportunities. We also offer a speaker’s bureau, confidential news listserv, library/resource center, personal and organizational advising, referrals to supportive clinicians and other helping professionals, crisis intervention, and advocacy for campus community members who have faced discrimination. We work toward to the day when lesbian, gay, bisexual and transgender people will be fully included and affirmed in every aspect of our campus community, and contribute to a world where justice, equality and respect for all people prevail.

Minority Engineering Program Office
1463 Lurie Engineering Center
Phone: 647-7000

The Minority Engineering Program Office (MEPO) helps to ensure academic, personal, and professional success for underrepresented minority engineering students. Primary services include academic advising, scholarships, and forums on a variety of topics. MEPO also maintains strong ties with industry, nationally and internationally, to connect students to summer internships and co-ops as well as permanent employment. MEPO’s academic services include the Engineering Learning Resource Center, a prime meeting spot for students. MEPO works to link students to College and campus-wide resources. Finally, MEPO provides assistance and direction to the national Society of Minority Engineering Students (SMES), a professional student society formed to support and promote academic and personal leadership.

Multi-Ethnic Student Affairs
2202 Michigan Union
Phone: 763-9044

Multi-Ethnic Student Affairs (MESA) and the William Monroe Trotter House Multicultural Student Center are comprised of coordinators representative of African American, Asian Pacific American, Latino/a American, and Native American heritage at the University who advise students of color and their organizations. MESA also offers personalized attention to students in developing, administering, and implementing events and activities that can be held at the Trotter House. In addition, MESA also publishes an on-campus multi-ethnic organization list and other relevant resources, thus promoting MESA’s commitment to foster an environment where students can prosper academically and socially.

Ombuds, Office of the
6015 Fleming
Phone: 763-3545
E-Mail:

The Office of the Ombuds helps you solve problems encountered in this complex University. Its staff will hear and investigate your complaints about University units or staff. The office can explain University policies and procedures, advise you of alternative courses of action, mediate for you when appropriate, and help you achieve equitable settlements. All discussions with the Ombuds staff are confidential. Additionally, the office welcomes your comments, both positive and negative, in order to recommend changes in the University that will make it more responsive to students.

Photo Services
0246 LSA Building
Phone: 764-9217

Photo Services is a full service photo lab and photography studio. Staff photographers provide high-quality photography at competitive rates for the entire campus community as well as the general public. Of special interest to students is the best deal in town on passport and INS photos. Photo Services also offers professional quality black and white and color portraiture to fit a variety of needs (publicity photos for Theatre, Dance, and Music School students, graduation photos, standard studio and location portraits, etc.). They also have a variety of University themed products for sale such as diploma frames, plaques, mousepads, coasters and tote bags. For a comprehensive list of services visit their web site or stop by Monday through Friday 8:00 a.m. to 12:00 p.m. and 1:00 p.m. to 5:00 p.m.

Psychological Clinic
Suite 2463 East Hall
525 E. University
Phone: 764-3471

The U-M Psychological Clinic provides psychological care for students and residents of Ann Arbor and neighboring communities, including all U-M graduate students. Services include consultation, short-term and long-term therapy for individual adults and couples. The multidisciplinary staff includes psychologists, social workers, psychiatric consultants, clinical social work interns and psychology interns from clinical psychology doctoral programs. Fees are set on a sliding scale basis according to income and financial circumstances. The Clinic accepts many insurance plans.

Registrar, Office of the
1207 LS&A Building
500 S. State Street
Phone: 647-3507
B430LL North Pierpont Commons

This office handles address changes, enrollment certifications, Wolverine Access, class schedules, help with registration activities, and transcript orders. If you need a copy of your academic record, you can receive it in person at the Student Service Sites at 500 S. State Street or the Pierpont Commons or through Wolverine Access. Transcripts are released only upon receipt of your authorization. Other Registrar functions include fee assessments, issuing of diplomas and certificates, veteran’s benefits and residency applications (500 S. State Street). The records for all schools are in the Registrar’s Office.

Science Learning Center
1720 Chemistry
Phone: 764-9326
E-Mail:

The Science Learning Center (SLC) is an interdisciplinary resource center provided by LSA for students in the natural sciences. Computer labs, reference materials, and meeting and study space are available. Open 9:00 a.m. to 7:00 p.m. Monday through Thursday, 9:00 a.m. to 4:00 p.m. Friday.

Services for Students with Disabilities
G664 Haven Hall
Phone: 763-3000

Services for Students with Disabilities (SSD) provides services to students with visual impairments, learning disabilities, mobility impairments, or hearing impairments. They also work with students who have chronic health problems or psychological disabilities. SSD offers services which are not provided by other University offices or outside organizations. They provide accessible campus transportation, adaptive technology, sign language and oral interpreting, readers and other volunteers, guidance for course accommodations, requests to modify degree requirements, and more, all free of charge.

Before and after a student enrolls at the University, the staff of SSD is available to answer questions and give referrals concerning admission, registration, services available, and financial aid. In addition, they can help you with assessing your need for modified housing, attendants, interpreters, transportation, classroom accommodations, note-takers, and adaptive equipment.

Sexual Assault Prevention and Awareness Center
715 North University Avenue, Suite 202
Phone: 998-9368
TTY: 998-8595
24-hour Crisis Line: 936-3333

The Sexual Assault Prevention and Awareness Center (SAPAC) has professional staff available to provide crisis intervention and advocacy (legal, medical, housing, academic, etc.) for survivors of sexual assault, dating/domestic violence, stalking, and sexual harassment in the University community. The staff is also available to assist friends or family members, or non-offending partners of survivors. All services are free and confidential. Come by the SAPAC office or call for an appointment.

SAPAC has a number of educational programs and volunteer opportunities available for people interested in stopping sexual violence on campus. Workshops are offered to the University community on topics relating to sexual assault, dating/domestic violence, and sexual harassment. SAPAC relies heavily on the commitment and energy of volunteers and provides a number of opportunities for both women and men to get involved. Students, faculty, and staff are encouraged to volunteer in one of these programs. Options include being part of the Peer Education Program, the Networking Publicity and Activism Program, or the Men’s Activism Program. Training is provided by SAPAC. You can find out more information about these volunteer opportunities by calling or stopping by SAPAC.

Student Activities and Leadership (SAL)
2205 Michigan Union
Phone: 763-5900
E-Mail:

SAL, a unit of the Division of Student Affairs, can help you make the most of your experience outside the classroom. They can help you select an organization that will meet your needs and interests. SAL facilitates leadership and organization development through consultation, workshops, conferences, credit courses, and retreats.

Student Conflict Resolution, Office of
G121 South Quad
Phone: 936-6308

The Office of Student Conflict Resolution (OSCR) is responsible for administering the University’s Statement of Student Rights and Responsibilities. The Resolution Coordinator reviews and investigates alleged student misconduct and provides support to alleged violators as well as persons submitting complaints. The Resolution Coordinators also educate the University community about the standards set forth in the Statement. For further information, please call for an appointment or stop by the office Monday-Friday, 8:00 a.m. to 5:00 p.m.

Student Legal Services
2304 Michigan Union
Phone: 763-9920

Student Legal Services, which is funded by student fees, has a professional staff of four full-time attorneys. A full range of legal services is available to currently-enrolled University students. The staff provides legal advice and assistance in all areas of the law, including divorce and family law, housing matters, criminal defense, employment, discrimination, consumer issues, and wills. Students may call the office for an appointment. (Legal advice is not given over the phone.) Legal Services’ staff will also provide educational materials and workshops to campus groups on request.

Sweetland Writing Center
1139 Angell Hall
Phone: 764-0429
E-Mail:

The Sweetland Writing Center has the mission of supporting writing in the disciplines, from the first year through the dissertation. It offers several services to students at no cost. Writing Workshop appointments are available to any LS&A student or any student enrolled in an LS&A course. The Workshop serves a wide range of students, from excellent writers who wish to polish their work to those for whom writing assignments are a struggle. In the Workshop, students receive personal attention interpreting a writing assignment, analyzing a first draft, developing an argument, or polishing a paper. The Writing Workshop is generally open from 9:00 a.m. to 5:00 p.m. Monday through Friday.

Veteran’s Affairs
1210 LSA Building
Phone: 763-9066
B430LL North Pierpont Commons
Phone: 763-7650

Students eligible to receive Veteran’s Administration Education benefits should go to one of the offices listed above to begin the process for receiving those benefits. The first time you apply as a University of Michigan Ann Arbor student, you will receive a Student’s Application Procedures packet prepared by our V. A. certification counselors, as well as the forms required by the Veteran’s Administration to begin the benefit process. We ask that you read the procedures packet, then sign and return the last page along with the necessary V. A. forms.

The Women in Science and Engineering Program
1712 Chemistry
Phone: 615-4455

Established in 1980, the goal of the Women in Science and Engineering Program (WISE) is to increase the number of Women students who choose majors, advanced degrees, and careers in science, mathematics and engineering. In addition, WISE also advocates for female students and conducts research on issues facing women in science and engineering.

Work/Life Resource Center
2072 Administration Services Building
Phone: 936-8677
E-Mail:

The Work/Life Resource Center is designed to help members of the University community make informed choices about child care or elder care services. It has listings of licensed home-based or center-based child care throughout the state, as well as locally, and it has listings of elder care services locally, as well as across the country.

Finances

What It Will Cost

Each year, the Office of Financial Aid provides cost estimates for students at U-M. For single graduate students, this "budget" for the 2007-08 academic year has been estimated at $31,115 for Michigan residents and $46,261 for non-Michigan residents. These figures include estimates for tuition, fees, room, board, books, supplies, and miscellaneous personal expenses. (Tuition and fees for students in some programs will be higher). Actual tuition, fees, and room and board rates are established each year in July for the coming year. Tuition increases in the past have ranged from 2.9% to 3.8% each year, but potential increases for 2007-08 have not yet been determined. For more information visit:
http://www.umich.edu/~regoff/tuition/ and http://www.finaid.umich.edu/Financial_Aid_Basics/cost.asp.

Paying for all of this is never easy, but there are resources available to help. The Office of Financial Aid (OFA) administers federal, state, and institutional financial aid programs (grants, loans, and Work Study), most of which are awarded based on demonstrated financial need. Each of the University’s schools and colleges has scholarships that are usually awarded based on merit — contact these units directly for information. OFA also has some information on other scholarships: visit their website at http://www.finaid.umich.edu/. Over half of the University’s students receive some kind of financial aid. For most programs, you need to apply to be considered. Students must apply for aid each year.

Tuition and Fees

When you register as a student, Student Financial Operations will start keeping track of the amount of charges you owe the University. There are several kinds of fees that will be charged to your account.

The amount you owe for tuition will depend on five factors: the number of credit hours you elect; your classification (i.e., graduate student); what school or college you are enrolled in; what your major is; and your Michigan residency status. The University’s residency classification guidelines can be found on the web at http://www.umich.edu/~regoff/resreg.html. You can obtain applications and more information at the Residency Classification Office, a division of the Registrar’s Office, 500 S. State Street, 764-1400.

You will owe tuition and fees each term, and you will receive an approximate figure of your charges when you register for classes. You should note, however, that the amount quoted is subject to certain frailties. First, it may change. If, for example, your classification switches or if you alter your course elections through the drop/add process, the amount of your bill may change as well. Second, the estimated figure does not include all your fees. Finally, you should remember that you will remain responsible for paying the correct amount at the correct times.

MSA Fee

The Michigan Student Assembly is the student governing body for the entire University, both graduate students and undergraduates. During the 2006-2007 school year, students were assessed $7.19 each term, and this money made up almost 99% of MSA’s revenue. The money is used for a variety of purposes, including funding for student organizations on a case-by-case basis; for MSA Committee Budgets; and for general operating costs. More information on these fees can be obtained from the MSA Office, 3909 Michigan Union, 763-3241.

Student Legal Services Fee

Student Legal Services provides free legal advice to students, especially in the area of landlord-tenant disputes. During the 2006-2007 school year, students were assessed $6.00 each term. Further questions should be addressed to the Student Legal Services Office, 2304 Michigan Union, 763-9920.

School or College Government Fee

The School or College Government fee supports student government in individual schools and colleges within the University of Michigan. During the 2006-2007 school year, students were assessed $1.50 each term. Further questions should be directed to the student government office in your school or college.

Late Registration Fee

A $50.00 late registration fee is charged if you register beginning the first day of classes. This fee is increased by $25.00 at the beginning of each subsequent month.

Paying the Fees

Monthly statements of account activity are available for students online through Wolverine Access. Students are responsible for payment by the due date. Payments can be made by electronic check on the web at http://www.sfo.umich.edu, by mail to our lockbox, or in person at the Cashier’s Office at 777 North University or in the Pierpont Commons. Credit cards are not accepted. Checks should be made payable to the University of Michigan and include your 8-digit UMID number. Allowances should be made for mailing time when sending payments to ensure they are received by the due date. The mailing address is:

Department #77272
Student Financial Operations
University of Michigan
P.O. Box 77000
Detroit, MI 48277-0272

 

Finding Employment

The University itself is a good source of jobs in a variety of areas—jobs ranging from clerical and custodial positions to library and laboratory work. The Student Employment Office, 2503 SAB, maintains student job listings online.

Students interested in permanent positions of at least 30 hours a week, or student spouses interested in permanent employment at the University, should visit the Careers at the U website.

Graduate Student Assistantships may offer another employment opportunity. In order to be eligible during Terms I and II, students must be registered for a minimum of 6 credit hours in a graduate degree program. No enrollment is required in Term III unless the appointment is provided in support of a student’s dissertation. Students should see their school or college for further information.

Banking and Check Cashing

It will be easier for you to write and cash checks if you have a local banking account (many merchants do not consider Detroit banks local). Local merchants and banks are reluctant to accept out-of-town or third-party checks. However, most local merchants will accept local personal checks for payment as long as you have identification such as your driver’s license or Mcard. You will want to open an account as soon as possible when you arrive in Ann Arbor.

There are a variety of banks with branches on or near campus to choose from. There are also savings and loan institutions and credit unions in town. Banks on campus can provide you with checking accounts, savings accounts, and 24-hour money machines at various locations. Most banks require a minimum deposit (from $25-100) to open a checking account. There are usually several types of checking or savings accounts to choose from, so you might want to check with more than one bank.

Mcard: The University of Michigan Identification Card
1000 Student Activities Building
Phone: 93-MCARD
E-Mail:

The Mcard is the official University of Michigan identification card and is used all over campus to identify you as a student. In addition, it is used to check out library materials and to gain access to University facilities.

Financial services on the card include stored value, which is a cash value stored directly on the card to be used in vending machines, copiers, and other locations on campus where you traditionally use coins. TCF is the official financial institution for the Mcard and can provide students with an excellent choice of checking and savings accounts.

Services for Student Finances

Cashier’s Office
777 North University
Phone: 764-8230
Fax: 763-3126
B430 Pierpont Commons
Phone: 936-4936
Fax: 936-4967
E-Mail:

The Cashier’s Office has locations on central and north campuses and is the central cash receipt and disbursement office of the University. Teller windows are available for full service student transactions: payments to student accounts, loan repayments, University telephone bill payments, financial hold-credit payments, late penalty fees, lab and term fees, late registration fees, and enrollment deposits. A student ID card and one additional piece of identification with signature are required for all transactions. There are full security, 24-hour depositories located at both sites for all payments.

Office of Financial Aid
Central campus and mailing address:
2011 Student Activities Building
Phone: 763-6600
North campus site:
B430 Pierpont Commons
E-Mail:

The Office of Financial Aid (OFA) administers federal, state and institutional financial aid programs and assists students with budgeting. General financial counseling is available to students even if they are not currently receiving financial aid. Students apply through OFA for grants, loans, and Work-Study employment. Most aid awards are based on demonstrated financial need. Short-term emergency loans are available for educationally-related expenses.

Rackham Graduate School Fellowships
Phone: 764-8119
Fax: 647-2815
E-mail:

Fellowships conducts fellowships competitions, publishes annual information on fellowship opportunities, and provides information and counseling on financial support to Rackham graduate students. For additional information, please visit the website.

Student Employment Office
2503 Student Activities Building
Phone: 763-4128
E-Mail:

The Student Employment area of the Office of Financial Aid maintains a complete listing of available Work-Study positions on their website. Students awarded Work-Study should bring their award notice and proof of full-time enrollment with them when interviewing with prospective employers. This office also maintains postings of temporary positions within the University and Ann Arbor community. Students seeking temporary employment, but who have not received Work-Study as a portion of their financial aid package, may also use this office to locate employment opportunities. Additionally, many positions are filled directly by departments, and students may contact individual units concerning employment opportunities. For further information, review the Student Employment website.

Student Financial Operations
2226 Student Activities Building
Phone: 764-7447
Toll Free: 877-840-4738
E-Mail:

This office is responsible for the collection of student fees. You don’t pay here, but they keep track of your account.