Phone: 24 Hour Crisis Phone Line: 996-4747
Location: Reception area is next to Emergency Medicine at the University Hospital
Floor B1, Room B1B205, 1500 East Medical Center Drive
Hours: 24 hours a day, seven days a week
Eligibility: Anyone seeking emergency psychiatric care.
Appointments: No; walk-in only.
Cost: Varies by service provided. They will take your insurance and financial information.
Psychiatrists and other mental health professionals provide emergency assistance for adults, children, and families in crisis 24 hours a day, 7 days a week. Typical situations that lead someone to either call or come in to Psychiatric Emergency Services are anxiety, panic, life crises, grief reactions, depression, substance abuse, suicidal thoughts, concerns about psychiatric medications, and assessment for psychiatric hospitalization.
If at all possible please call to let them know you are on your way: (734) 936-5900. PES is primarily to be utilized in an emergency or urgent situation; they do not schedule appointments.
Their 24 hour crisis phone lines provide information, referral, and suicide prevention services. They are located at the University Hospital, next to the Emergency Department on Level B-1 of the Health System. Parking is available in the emergency parking lot, off of Medical Center Drive. Simply follow the signs to the emergency department.
Phone: 764-8312
Location: Third floor of the Michigan Union, 530 South State Street
Hours: Monday, Wednesday, Thursday and Friday 8:00 a.m. to 5:00 p.m.; Tuesday 8:00 a.m. to 8:00 p.m.
Eligibility: Currently enrolled U-M students, but enrolled students can bring a friend or family member and talk to a counselor together.
Appointments: First complete the confidential intake information on a secure computer in the office (20 minutes). Then they schedule your first visit for a time that is convenient for you based on your schedule. The wait time between filling out the intake information and the first appointment varies throughout the year. Please call CAPS to find out the current information.
NOTE: Urgent situations are seen at CAPS by the Counselor on Duty between 8:00 a.m. and 5:00 p.m. or you can call and ask to speak to Counselor on Duty.
Cost: Free for currently enrolled U-M students.
CAPS offers a variety of confidential services to help students resolve personal difficulties.Services include: brief counseling for individuals, couples and groups; consultation to students, faculty, staff, and parents; assistance with referrals to community resources; and crisis interventions.Staff include clinical social workers, psychologists, and graduate student interns. They also offer groups and workshops on a number of issues. If longer term counseling is desired or needed CAPS staff will provide referrals to other therapists or clinics in the community that match your needs, insurance plans and/or financial status.
To schedule an initial appointment visit the Michigan Union office between 8:00 a.m. and 4:00 p.m. Monday through Friday. You will be asked to complete the confidential intake information on a secure computer. This takes about 20 minutes. Then the receptionist will schedule your appointment for another day based on the next available appointment time and your schedule or requests. At the initial appointment the CAPS counselor and student client will discuss the best option(s) for counseling.
Emergency consultation and crisis counseling is available to students in person or by telephone.You can go to the office during business hours and request to be seen by a counselor as soon as possible.If you are not able to come into their office call 764-8312 and ask to speak to the Counselor on Duty. For emergency help during evening or weekend hours call Psychiatric Emergency Services at the University Hospital at 996-4747.
Phone: 764-3471
Location: Suite 2463 East Hall, 525 East University
Hours: Monday - Friday 8:00 a.m. to 5:00 p.m.
Eligibility: Anyone over 18; no need for U-M affiliation
Appointments: Required; may take a week or more between call and first visit
Cost: The first meeting fee is $35/person; after the first meeting, fees range between $38.50 - $120 per session. To help make the clinic more affordable, services are offered on sliding scale based on your financial situation. This means they charge according to what you can afford. Ask for details of fees for testing and psychiatric consultation. The Clinic accepts U-M Premier Care, Grad-Care and other insurance policies. They will take payment in personal checks, Visa and Mastercard.
Services: The Clinic provides affordable, personal and confidential psychological services in a supportive and accepting environment. They serve students, staff and faculty of the University of Michigan, as well as members of the community. The Clinic offers a wide range of psychological services to individuals and couples, including psychodynamic therapy and cognitive behavioral therapy for anxiety and depression. They also offer psychological testing for learning and attention difficulties. They do not offer emergency or crisis intervention.
To schedule an appointment, call 764-3471. A member of their office staff will ask you briefly about your concerns so that they can match you with the most appropriate counselor. They will ask you to complete several questionnaires before your first appointment. Your therapist will review your responses with you during your first meeting. Most appointments are scheduled within 10 days of the first call. At times the wait may be longer: ask the office staff during your first call to give you an estimate of the wait.
The Clinic is staffed by graduate student therapists who are completing their pre-doctoral internships in clinical psychology or social work, by post-doctoral fellows in psychology, and by post-masters fellows in social work. All therapists in training are supervised by experienced psychologists and social workers. Senior supervisory staff also have a limited number of openings for appointments.
Phone: 764-9466
Location: Suite 1465, East Hall, 530 Church Street
Hours: Monday - Thursday 8:00 a.m. to 9:00 p.m.; Friday 8:00 a.m. to 5:00 p.m.
Eligibility: Open to the public; no need for U-M affiliation.
Appointments: Required; may take a week or more between call and first visit
Cost: The Center is committed to provided quality services at affordable rates. Charges are adjusted to what you can afford, based on income and family services. Ask for details of fees for testing. UCCF is an U-M Premier Care and GradCare provider.
The Center provides a wide range of services with a special focus is on assessment and treatment for children, adolescents, families, and couples. Services include testing (intelligence, achievement, attention deficit, personality and behavior), student learning evaluations, therapy for children and adolescents with behavioral, academic or family problems; guidance for parents, family therapy for families undergoing stressful changes; couples therapy. There are support groups for children, adolescents and parents in such areas as adoption, divorce, social skills and parenting.
To schedule an appointment, call 764-9466. A member of their office staff will ask you briefly about your concerns so that they can be sure that the Center is the best place to serve you and to match you with the most appropriate counselor. They try to schedule your first appointment within a week of your call: ask the office staff during your first call to give you an estimate of the possible wait.
The Center staff includes psychologists, social workers, psychiatrists speech and language pathologists and doctoral level psychology and clinical social work interns. All therapists in training are supervised by senior licensed psychologists and social workers.
Phone: Adult (734) 764-9190; Child/Adolescent (734) 764-7269; then press select “2” to be connected with an intake social worker.
Website:www.med.umich.edu/psych/
Location:Rachel Upjohn Building, East Medical Campus, 4250 Plymouth Rd, Ann Arbor
Hours: Monday - Friday 8:00 a.m. to 5:00 p.m.; some therapists have late hours.
Eligibility: Open to all, no need for U-M affiliation
Appointments: Required; the initial intake call may take as long as 15 minutes. There may be delays in scheduling an evaluation; typical wait times are six weeks, occasionally a bit longer. You may consider seeking short-term help from an alternative source until your scheduled evaluation.
Cost: Many health insurers cover the costs; the Clinic also will consider fee adjustments by arrangement. An initial assessment is $300, and one hour psychotherapy visits are $150; visits for medication assessments, sometimes combined with counseling vary between $100 and $220. Free support groups are also available.
The Outpatient Psychiatric Clinic are part of the University Health System’s Department of Psychiatry. Patients have access to psychiatrists, psychologists, nurses and social workers. As part of the U-M Medical Center, the clinics also provide advanced training to those studying to become psychiatrists, psychologists, social workers and nurses; all care is closely supervised by professionals in these various disciplines.
The Outpatient Psychiatric Clinics offer medical treatment as well as counseling. For more details see their websites. The Depression Center also offers free drop-in support groups and family education workshops. For more information about these support groups visit the website: http://www.med.umich.edu/depression/groups.htm.
To make an appointment, call 764-9190 to speak with an intake social worker who will assess your needs. This call may take 15-20 minutes. Please be certain that you have the time and privacy needed to respond to the many questions concerning your symptoms and health care benefits. This information is needed to schedule an assessment for you with the best possible provider.
Be sure to ask whether your insurance will cover the services you will need. It may be that your policy provides for your medical care within the University Medical Center, but offers mental health care only through specific providers. You may call Customer Service for your insurance company (a toll free number is provided on the back of your insurance card) to inquire about mental health benefits. Clinic staff may also do this for you.
If you don’t have insurance and can’t afford the entire cost, after your initial assessment you may meet with a staff member to discuss your financial circumstances to be considered for an adjusted fee arrangement.
Phone: 764-8320; for urgent questions after hours call 662-5674
Location: 207 Fletcher Street
Hours: Monday - Wednesday 8:00 a.m. to 5:30 p.m.; Thursday 9:00 a.m. - 5:30 p.m.; Friday 8:00 a.m. to 4:30 p.m. and Saturday 9:00 a.m. (changes by semester) See Hours on the UHS site.
Eligibility: Currently enrolled U-M students, and others. For more information see their web site, Who Can Use UHS?
Appointments: Appointments (recommended) and walk-in; call 754-8325 for advice about the best way to schedule appointments. Same-day appointments may be available.
Cost: Most costs are covered by the health service fee (paid as part of tuition); others pay fee-or-service or use billable insurance.
UHS is a health care clinic staffed by licensed medical professionals. They provide limited consultation and referral for mental health concerns. To visit the UHS Psychiatry Clinic, you first must have a referral (written consultation request) from a UHS clinician.
Language interpretation is available; please inform staff if you are interested.
For information on stress and mental health, see their Wolverine Wellness site
Phone: 647-1636
http://www.nursing.umich.edu/ncfhs
Location: 2364 Bishop Street
Hours: Monday and Friday 8:00 a.m. to 3:30 p.m.; Tuesday, Wednesday and Thursday 12:30 p.m. to 7:00 p.m.
Eligibility: Open to all; no need for U-M affiliation
Appointments: Preferred; limited walk-in times. May take 3 - 4 days between call and visit. NOTE: In crisis situations appointments within 24 - 48 hours are possible.
Cost: Charges are adjusted to what you can afford if you don’t have insurance that covers service.
North Campus Family Health Service (NCFHS) is a community-based primary health center. It is staffed by nurse practitioners and nurse midwives who work closely with physicians and other health care providers.
The nurses here can help you determine if your problems are physical or psychological and then help you to get the care you need.
They prefer that you call and schedule an appointment. You will only wait 1 - 2 days until you are seen by one of the nurses. They do have some time available for walk-in visits. Call ahead if possible.
They have a social worker available for those without insurance.
Phone: 936-8660
Location: 2076 Administrative Services Building, 1009 Greene Street;
Hours: Monday 8:00 a.m. to 6:00 p.m.; Tuesday - Friday 8:00 a.m. to 5:00 p.m.
Eligibility: Staff--this includes GSIs, GSRAs and GSSAs--faculty,retirees and immediate family members.
Appointments: Recommended; may be 2 or 3 days between call and first visit.
Cost: Free to U-M staff, faculty, retirees and immediate family.
Because GSIs, GSRAs and GSSAs are considered staff, students with one of these appointments may use this service. FASAP counselors assist with family/marital/partner concerns, emotional concerns, stress from financial difficulties, alcohol or other drug abuse, and child/adolescent development issues. In general, FASAP staff will assess your concern, provide problem resolution services and refer you if necessary to appropriate resources at the University or in the community.
Consultation services and critical incident response services can be arranged 24 hours a day. You can call to talk with a counselor about an urgent issue. When calling after 5 p.m. please inform the answering service that it is an emergency and they will contact a FASAP counselor immediately.
Crisis line: 936-3333
Phone: 998-9368
Location: Suite 202, 715 North University
Hours: Monday - Friday 8:00 a.m. to 5:00 p.m.
Eligibility: Enrolled U-M students, faculty, staff and their partners
Appointments: Walk-in and appointment; usually seen same or next day
Cost: Free
SAPAC staff offer a number of services, including crisis intervention, advocacy, education, information, and referral to counseling and treatment resources for problems associated with relationship violence (emotional, physical, and sexual violence), sexual assault, sexual harassment, stalking and any related situation.
Their staff provide in-person help with a crisis in places such as housing, campus offices, hospitals, and police departments. The crisis line, available 24-hours a day, seven days a week, is answered by professionals who assist with confidential crisis intervention. Help from this crisis line also is available for the friends, partners, and family members of people who have experienced these kinds of problems.
Their professional staff also help resolve academic, legal, medical, and housing problems that are associated with these issues of sexual intimidation and violence.
Phone: 763-4186
Location: Third Floor, Michigan Union, 530 State Street
Hours: 9:00 a.m. to 5:00 p.m. Monday - Friday
Eligibility: U-M students, faculty, staff, alumni and others in the community.
Appointments: Walk-in and appointment; usually seen same or next day.
Cost: Free
The Spectrum Center staff provide support services, discussion groups, a library, and other resources. You do not have to be lesbian, gay, bisexual or transgender to seek help from this office.
Their staff offer informal counseling for individuals as well as referrals to professional counseling both within and outside of the University community. They also provide advocacy for those who have experienced discrimination because of their actual or perceived gender identity and/or sexual orientation. The services range from quick advice to in-depth consulting and crisis intervention services for organizations.
Their office has a large library, LGBT newspapers and resource guides, a magazine collection and brochures. There are links through their web site to offices, departments, and community organizations which serve the community. They have listings of active student groups and many other organizations.
Phone: 763-3000
Location: G664 Haven Hall, 505 South State Street
Hours: Monday - Friday 8:00 a.m. to 5:00 p.m.
Eligibility: Enrolled U-M students and prospective students
Appointments: Walk-in and appointment, 2 - 3 day wait between call and visit
Cost: Free
Staff in this office provide selected student services not offered by other University offices or outside organizations. They assist students in negotiating disability-related barriers to the pursuit of their education. Psychological disabilities are included along with learning, visual, hearing, mobility, psychological, and health disabilities.
They provide advice, support and advocacy to students with disabilities. Staff can provide referrals for professional evaluations and testing for conditions, as well as for other types of support and advising.
NOTE: A psychological disability is a diagnosed mental illness or disorder that substantially limits one or more major life activities. A mental disorder in or of itself does not necessarily constitute a disability. If you experience emotional or behavioral problems that interfere with your academic success, it is important that you have your condition evaluated by a mental health professional.
Phone: 764-9310
www.internationalcenter.umich.edu
Email:
Location: 603 East Madison (through ground floor of Michigan Union)
Hours: Monday - Friday 8:00 a.m. to 5:00 p.m.; closed 8:30 a.m. to 10:30 a.m. 1st Tuesday each month.
Eligibility: International students and scholars.
Appointment: By appointment only, wait time usually one day to one week.
Cost: Free
If you are having problems adjusting to the U.S. culture and/or are feeling stress, sadness, or anxiety, you can speak with an International Student/Scholar Advisor (ISSA) at the International Center. Most of their advisors are either originally from another country or have extensive experience in living in another country, so they will be able to understand what you are experiencing. They can also help you find other sources of assistance if necessary. The International Center staff care deeply about those who come to campus from other countries. They provide advice, information and referrals on many matters of concern to international students.
The (ISSAs) provide expert advice, immigration services, programs, information and support designed to make the U.S. experience of international students, scholars and their families productive and enriching over the entire course of their stay. ISSAs work with international students and scholars; U.S. students, faculty and staff; citizens of the local community; officials of U.S. and government agencies; and with a variety of agencies that sponsor international students and scholars in the U.S.
ISSAs serve as a key resource for international students. They provide advice on a variety of topics including immigration rules and regulations, adjustment to U.S. society, and academic concerns. The ISSAs will help international students decide if they need help and assist them in making arrangements with other resources at U-M and in the community.
Phone: 763-9044; 763-3670
Location: 2202 Michigan Union, 530 State Street
Hours: Monday - Friday8:00 a.m. to 5:00 p.m.
Eligibility: U-M students, faculty, staff, alumni and others.
Appointments: Walk-in and appointment, wait time 1 - 3 days.
Cost: Free
The mission of Multi-Ethnic Student Affairs and the William Monroe Trotter Multicultural Center includes wellness and the development of life skills as well as student learning, diversity, and community.
They support the racial and ethnic identity development and empowerment of African American, Asian/Pacific Islander American, Latino/a, and Native American students as individuals, within and across communities. Additionally, MESA/Trotter wishes to extend its outreach to Arab American and Bi/Multi-Racial students. This focus fosters the students' sense of belonging and community at the University of Michigan.
The primary focus of staff at MESA is creating a safe space for students of color and working with other University areas so that those spaces are also welcoming to students of color. Staff at MESA work to balance the needs of the specific populations they serve and students' needs across communities as well as support the efforts of allies who express the desire to learn and support these communities.
Phone: See the list of individual counselors on the web site
www.umich.edu/~religion/list.html
Locations: The Reflection Room is in Room 347 at the Michigan League, 911 North University
Hours: Times with individual religious counselors will vary. The Reflection Room is open from 7:30 a.m. to 10:30 p.m
Eligibility: All in the U-M community.
Appointments: Contact individual religious counselors to make appointments.
Cost: Free
The Association of Religious Counselors (ARC) is an alliance of local religious and spiritual workers serving the University of Michigan community. ARC is committed to the central role of spirituality and religion in the development of whole human beings and healthy communities.
See a list of the counselors at http://www.umich.edu/~religion/list.html. While this is not a complete list of all local resources, organizations that choose to become members agree to abide by ARC guidelines and to provide resources and events specific to the needs of students.
The Reflection Room, located in Room 347 at the Michigan League, is available daily from 7:30 a.m. to 10:30 p.m. This room is intended for students and other members of the University community to meditate, pray and otherwise spend time in quiet reflection. It was furnished by the Michigan League with the assistance of the Association of Religious Counselors, representing religious and spiritual communities that serve the students, faculty and staff of the University.
Phone: 764-7460
http://www.careercenter.umich.edu/
Location: 3200 Student Activities Building, 515 E. Jefferson
Hours: 8:00 a.m. to 5:00 p.m. Monday - Friday; Wednesday open to 7:00 p.m.
Eligibility: U-M students and alumni/ae
Appointments: Requested; for drop-in advising hours see web site
Cost: Free
The Career Center offers services and resources to aid in the career exploration and job search of students in Master’s and Ph.D. programs in every academic discipline. Their work often involves collaboration with academic units, employers and alumni/ae. They advise students who are pursuing jobs and options within and beyond academe. Their mission is to help you reach your goals, whatever they may be.
Because graduate students often have complex career situations, and personal challenges, they have developed a variety of resources to meet your needs. Their graduate student team is available to meet with you individually in career counseling appointments. Many of our programs and workshops, often co-sponsored with schools, college, departments and student groups, are designed specifically for graduate students. They continually strive to develop employment opportunities specifically for graduate students. All of these resources are offered in the context of a comprehensive career services office.
Phone: 647-7548
www.rackham.umich.edu/student_life/advice_support/grievance_academic_support/
Location: Suite 1530 Rackham Building, 915 E. Washington
Hours: Monday - Friday 8:00 a.m. to 5:00 p.m.
Eligibility: Students enrolled in Rackham degree programs
Appointments: Requested; drop-in advising may be available
Graduate Student Affairs (GSA) is committed to providing the highest level of support and consultation to graduate students. The staff of GSA can assist with questions regarding Graduate School and University policies and procedures, complaints, concerns and advocacy. The office offers formal and informal dispute resolution services, provides resources and referrals, and can offer alternative resolutions in consultation with other offices as appropriate. Students can expect confidentiality in a safe environment.
The Rackham Graduate School has a designated Grievance/Resolution Officer to provide advice and informal mediation for any student presently or previously registered in the Horace H. Rackham School of Graduate Studies having a complaint or a grievance related to academic matters. Similarly, any Rackham graduate student accused of academic/professional or non-academic misconduct is subject to Rackham’s Academic and Professional Integrity Procedures. The Grievance/Resolution Officer administrates the policy and offers guidance and support to the accused student throughout the adjudication process. The Grievance/Resolution Officer is located in the Graduate Student Affairs Office.
Phone: 936-6308
Location: G121 South Quad, 600 East Madison
Hours: Monday - Friday 8:00 a.m. to 5:00 p.m.
Eligibility: U-M students
Appointments: Requested; drop-in advising may be available
Cost: Free
When students accept admission to the University they accept the rights and responsibilities of membership in the University’s academic and social community that are described in The Statement of Student Rights and Responsibilities. This outlines procedures for responding to unacceptable behaviors and suggests possible options designed to maintain a safe and educational community. This is the basis for the work of OSCR.
This office has, among its responsibilities, the commitment to help students learn skills for managing conflict in daily life. They also will assist members of the University community who feel their rights have been violated under the Statement. They also advise students about their options for resolving conflict when they have allegedly violated the Statement, in addition to providing mediation and facilitated discussion to help resolve conflict.
Phone: 763-9920
http://studentlegalservices.dsa.umich.edu/
Location: 2304 Michigan Union, 530 South State
Hours: 8:00 a.m. to 5:00 p.m. Monday - Friday
Eligibility: Currently enrolled U-M students.
Appointments: Required; wait time 2 - 3 days.
Cost: See below.
For advice about legal problems, currently enrolled students can go to Student Legal Services.
This is a full-service law office (available only to currently enrolled students at the University’s Ann Arbor campus). The office is staffed by four attorneys licensed to practice in Michigan.
The services provided by SLS are funded by student fees paid at the time of enrollment. There are no additional fees for the services of the attorneys. However, the student is responsible for all costs of any litigation that might be involved. Areas of practice include family law, employment grievances, wills, bankruptcy, collection, consumer problems, landlord/tenant and others.
No legal advice is given over the phone. If you are going to consult with one of these lawyers bring your student I.D. and any documents concerning your legal problem with you to the first visit.
Phone: 763-1131
Location: Main office at 1239 Kipke (just east of Crisler Arena)
Hours: 24 hours a day, seven days a week.
Eligibility: All in the campus community.
Appointments: Walk-in and appointment.
Cost: Free
Remember that the University Police and Public Safety Officers are here to help you. If you have concerns about your safety or the safety of others. They are trained to assist with emergencies.
There are three other offices around campus:
Emergency phones that connect you to the Department of Public Safety are located in many buildings and at outside locations on all campuses.