Skip to:

Help with PDF Documents

PDF documents can be viewed in two ways:

  1. Click on the link to open the document in your web browser
  2. Save the document to your computer's hard drive, and open it with a PDF reader, such as Adobe Acrobat Reader.

If you experience difficulty viewing the document in your web browser, try saving the document to your computer instead. Here's how:

Using a PC

  1. Be sure that you have Adobe Acrobat Reader installed. If not, get it here for free.
  2. Right-click the document name.
  3. Click "Save Target As" or "Save Link As" from the pop-up menu (the exact wording depends on your web browser).
  4. Choose a location on your computer to save the file that you will remember (we recommend the Desktop). Click "Save."
  5. The file will begin downloading to your computer. This may take a few minutes, depending on the size of the document and the speed of your internet connection.
  6. When the download is complete, the file will appear as a new icon on your Desktop (or the location you chose in step 4).
  7. Go to your Desktop (or the location you chose) and double-click the document's icon. This will open the document in Adobe Acrobat Reader.

Using a Macintosh with Firefox or Safari

  1. Be sure that you have Adobe Acrobat Reader installed. If not, get it here for free.
  2. Hold down the "option" key while clicking on the document name.
  3. Choose a location on your computer to save the file that you will remember (we recommend the Desktop). Click "Save."
  4. The file will begin downloading to your computer. This may take a few minutes, depending on the size of the document and the speed of your internet connection.
  5. When the download is complete, the file will appear as a new icon on your Desktop (or the location you chose in step 3).
  6. Go to your Desktop (or the location you chose) and double-click the document's icon. This will open the document in Adobe Acrobat Reader.